Prepaid returns – and you include everything I need?
Correct! When you receive your shipment from Focus Lens Rentals you’ll find enclosed in the box an Open Me First envelope with some important information about your rental.
One of the documents in the Open Me First is a return shipping label (note we've just started testing an email version of the return shipping label that we'll send with a reminder that your rental is ending).
Once your rental is over (don’t worry, as noted above we’ll send you a reminder), simply pack the item back in the box we used to ship it to you, seal it up, apply the return shipping label and ship it.
When we receive the item back at our warehouse we’ll send you a confirmation so you know it’s back in safe hands!
Not done with the equipment?
Your rental term is over, but you’re not quite done with the equipment? No problem! Simply send us an email or give us a call – we’d be happy to extend your rental for as long as you need it.
Ensuring your satisfaction. Welcome to Focus Lens Rentals.
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